FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
General
How are your stickers made?
All of our stickers are handmade with high-quality vinyl. They’re also laminated (unless otherwise noted) to help preserve them and make them last longer. The stickers are water- and scratch-resistant. They can be used on laptops, water bottles, skateboards, notebooks, cellphones, tablets, gift bags, or anything else with a smooth surface. They also make fun gifts to hand out at parties or other events! Please note that these stickers work best when placed on smooth, clean surfaces rather than rough ones. Sticker sizes are typically based on the longest side, whether that be height or width; it depends on which looked better and the size of the other side.
How are your notepads made?
Notepads and memo pads are handmade in house by printing, cutting, and gluing them by hand. Each one is unique and one-of-a-kind!
Shipping
Where do you ship to?
We ship to the US only for now.
How long does shipping take?
For US customers, shipping should take between 2 and 6 days, depending on what is being shipped. Processing can take 3-5 days, depending on the complexity of your order.
How do I track my order?
Any items being shipped by first class USPS shipping cannot be tracked. Any orders being shipped by USPS Ground Advantage can be tracked via a tracking number.
Returns
How do I return an item?
We do not accept returns or exchanges unless there is an issue with the product itself or the incorrect product was sent.
How long does it take to process my return?
If there is an issue with your order, you will need to return the item to Sticky Enchantments. Then We will replace it for a new one. The process will take as long as shipping from you to us.
Can I exchange for a different item?
Exchanges are not accepted.